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Drains 14 July 2026 · 5 min read

Blocked drain — what to do before calling a plumber

The order of work that does not wreck your pipework

With a blocked drain the real damage is usually done not by the blockage but by whatever is poured in to shift it. Caustic soda is the first thing most people reach for and the last thing that should be used. The sequence below runs from lowest risk to highest, and more often than not it stops before any chemistry is needed.

First: work out where the blockage is

This is the one step that cannot be skipped, because it determines everything else.

If you are not in the first or second category, ignore the rest of this article. Chemistry poured into a blocked main run stays there, waiting for whoever opens the pipe.

Step 1 — hot water

A litre or two of hot water, poured slowly, in several goes. It shifts fresh grease and soap scum, which account for a large share of slow bathroom and kitchen drains. On PVC do not use boiling water — hot from the tap is enough.

Step 2 — mechanical

A plunger works on pressure, not chemistry. Fill the sink or shower tray with a few centimetres of water so the plunger has something to push, and work in short sharp strokes.

A drain auger is the most effective tool for hair in a shower waste. On a floor drain, lift the grate and clear the throat by hand — often the problem is right there and visible.

Step 3 — mineral granules

When the mechanical route fails, sodium bisulphate granules break the deposit down without the heat that comes off caustic soda. Sodium bisulphate is an acid salt, not a strong mineral acid: it dissolves to about pH 2, the same chemistry used to correct pH in swimming pools. The manufacturer states that it does not attack PVC or rubber seals and that it is compatible with septic systems.

The method is short. Empty the sachet into the drain dry, add a little warm water, leave it 15–30 minutes and then flush with plenty of hot water; overnight for a stubborn blockage. Wear eye protection, because the granules cause serious eye damage. Never mix it with another product — an acid and a chlorine cleaner together give off gas.

In order of risk
MethodClearsRisk to the installation
Hot waterFresh grease, soapNone
PlungerSoft blockagesNone
Drain augerHair, solid objectsSlight — can scratch glaze
Mineral granulesOrganic depositSlight — wear eye protection
Caustic sodaGrease — but violentlyHigh — heat, pipe deformation
Sulphuric acidAlmost anythingVery high — to pipework and to people

If the drain runs freely but smells

That is not a blockage. A drain that flows normally and still smells has a dry trap or biofilm on the walls of the throat. Drain cleaner does nothing for either — see why drains smell.

Keeping it from happening again

Full guide: drain smell — causes and a permanent fix — why traps dry out, why bleach and vinegar do not help, and what is done in homes, hotels, schools and hospitals.

Sources and method
Prepared by Green Flow d.o.o. The guidance applies to ordinary domestic and commercial PVC and PP installations. Cast iron installations over thirty years old and industrial systems with specific waste streams follow different rules — consult a plumber.

Frequently asked questions.

What should be tried first on a blocked drain?
Hot water, then something mechanical — a plunger or a drain auger. That clears most grease and hair blockages with no risk to the pipework. Chemistry only comes in if the mechanical route fails.
Is caustic soda dangerous for pipes?
For PVC and PP, with repeated use, yes. Dissolving it in water is exothermic and heats the pipe locally; on older installations and at joints that means deformation and leaks. Aluminium it attacks straight away. For the person handling it, it is hazardous every time.
How do I tell what kind of blockage it is?
If one drain is slow, the blockage is in that drain. If every drain in the bathroom is slow, it is in the stack. If water backs up somewhere else when you run this drain, it is in the main run and needs a plumber.
When should I call a plumber straight away?
When water backs up elsewhere, when a WC blocks at the same time as a floor drain, when damp appears on a ceiling or wall below, or when the installation is cast iron and over thirty years old.
Can blockages be prevented?
Largely, yes. A hair trap on the shower waste, a hot-water flush through the kitchen drain once a week and a sachet of mineral granules on a set interval to keep the pipe walls clear without harsh chemistry.

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