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Drains 14 July 2026 · 7 min read

Blocked drain — what to do before calling a plumber

The order that does not wreck your pipework

With a blocked drain the real damage is usually done not by the blockage but by whatever is poured in to shift it. Caustic soda is the first thing most people reach for and the last thing that should be used. The sequence below runs from lowest risk to highest — and in three cases out of four it stops before any chemistry is needed.

First: work out where the blockage is

This is the one step that cannot be skipped, because it determines everything else.

If you are not in the first or second category, ignore the rest of this article. Chemistry poured into a blocked main run stays there, waiting for whoever opens the pipe.

Step 1 — hot water

A litre or two of hot water, poured slowly, in several goes. It shifts fresh grease and soap scum, which account for a large share of slow bathroom and kitchen drains. On PVC do not use boiling water — hot from the tap is enough.

Step 2 — mechanical

A plunger works on pressure, not chemistry. Fill the sink or shower tray with a few centimetres of water so the plunger has something to push, and work in short sharp strokes.

A drain snake is the most effective tool for hair in a shower drain. On a floor drain, lift the grate and clear the throat by hand — in half of all cases the problem is right there and visible.

Step 3 — mineral granulate

When the mechanical route fails, a sodium bisulphate granulate breaks organic deposit down without the exothermic reaction of caustic soda. It does not heat the pipe, does not attack PVC or rubber seals, and is compatible with septic systems.

The method is the same for all granulates: dry granulate into the drain, then lukewarm water, then leave it to work. Never mix with another product — acid and chlorine together release gas.

In order of risk
MethodClearsRisk to the installation
Hot waterFresh grease, soapNone
PlungerSoft blockagesNone
Drain snakeHair, solid objectsSlight — can scratch glaze
Mineral granulateOrganic depositSlight
Caustic sodaGrease, but aggressivelyHigh — heat, pipe deformation
Sulphuric acidAlmost anythingVery high — to pipework and to people

If the drain runs freely but smells

That is not a blockage. A drain that flows normally and still smells has a dry trap or biofilm on the walls of the throat. Drain cleaner does nothing for either — see why drains smell.

Keeping it from happening again

Sources and method
Prepared by Green Flow d.o.o. The guidance applies to ordinary domestic and commercial PVC and PP installations. Cast iron installations over thirty years old and industrial systems with specific waste streams follow different rules — consult a plumber.

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